FAQ

About shipping

Where do you ship from?
we will ship it from China.

What logistics company do you use to ship the order? How long do I get it?
For Japan, we use SF Express. It will be delivered within 7 days.

How much is the shipping cost?
Usually you don't have to pay for shipping and we will send it for free.

Will I receive tracking information?
Yes, we will send you an email confirmation with tracking information when your order ships.

Do I have to pay customs duties?
Normally you do not have to pay taxes. We underestimate the value of our products to avoid paying taxes.
If you need to pay tax, you can also contact our customer service online and we will declare the actual price of the transaction to customs.